Case Study
SERVICE
Team & Leadership Development
CLIENT
Agribusiness Organisation with a $500m turnover and nearly 500 staff
CHALLENGE
The internal Corporate Services department had a number of senior managers new to the company. There was a need for the group to work more effectively together and represent their value proposition to the broader organisation in a more cohesive and effective manner.
SOLUTION
The Values of the business were used as a basis for a Behavioural Framework for the department. A workshop was facilitated to define the Values, and determine appropriate and inappropriate behaviour when demonstrating these values.
The senior managers were assessed against these Values and Behaviours using:
- Face-to-face interviews
- An online 360o Performance Feedback process
- An online personality appraisal.
Results were compiled and analysed for each individual. Feedback was provided on areas of strengths and opportunities for development. A group analysis which identified team characteristics, group learning and development opportunities was undertaken and used in a facilitation workshop.
OUTCOME
Following the workshop and the individual assessments, the Corporate Services department experienced:
- Better working relationships internally and externally
- A better understanding of how they make decisions and interrelate
- Better communication with customers
- Positive outcomes from their implemented strategies and tactics
Since the initial project, several workshops have been held which focus on growing the effectiveness of the team.